Your privacy matters to rbajje. This Privacy Policy explains exactly what personal data we collect when you use our platform, how that data is used, who it may be shared with, and what rights you hold over your own information as a player based in Bangladesh.
A summary of the core principles that guide how rbajje handles your personal data. These highlights do not replace the full policy text below — please read the complete document for all details.
rbajje collects only the personal data that is genuinely necessary to provide the platform's services, comply with applicable obligations, and keep your account secure. We do not collect personal data speculatively or beyond what each stated purpose requires.
All data transmitted between your device and the rbajje platform is protected by 256-bit SSL encryption. This is the same standard used by leading banks and financial institutions worldwide, ensuring that your personal and payment information cannot be intercepted in transit.
As an rbajje player, you have the right to access the personal data we hold about you, request corrections, ask for data to be deleted where applicable, and object to certain types of processing. These rights are explained in full in Section 9 of this policy.
rbajje does not sell your personal data to third parties for their own marketing or commercial purposes. Data sharing with third parties is limited to service providers acting on rbajje's behalf, payment processors, and legally mandated disclosures — all described in Section 5.
rbajje uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players interact with the platform so we can improve it. Section 7 explains exactly which types of cookies are used and what each one does.
If you have any question about how your data is handled, wish to exercise a data right, or want to submit a privacy complaint, you can contact the rbajje privacy team directly at [email protected]. We aim to respond to all privacy queries within five business days.
rbajje respects your right to control your own personal data. Below is a summary of the key rights available to you as a registered player.
You may request a copy of all personal data that rbajje holds about you at any time. We will provide this information within a reasonable timeframe following identity verification.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to any legal retention obligations that override this right.
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to other types of processing where your specific situation warrants it.
Where processing is carried out by automated means on the basis of your consent or a contract, you may request your personal data in a structured, machine-readable format.
In certain circumstances — for example while the accuracy of data is being contested — you may request that rbajje restricts the processing of your personal data temporarily.
This Privacy Policy ("Policy") sets out how rbajje ("rbajje", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "Player", "User") who register for or otherwise use the online casino and sports betting platform available at rbajje.biz (the "Platform").
This Policy applies to all personal data processed in connection with the rbajje Platform, including data collected through the website itself, through communications with our support team, and through the use of any payment processing services. It should be read alongside our Terms & Conditions, which govern your contractual relationship with rbajje.
By registering an account on the rbajje Platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy. If you do not agree to this Policy, you must not register an account or otherwise use the Platform.
For the purposes of applicable data protection law, rbajje is the data controller in respect of personal data collected through the Platform. This means that rbajje determines the purposes and means by which your personal data is processed.
All queries, requests to exercise data rights, or complaints relating to the processing of your personal data should be directed to the rbajje data privacy team using the contact details set out in Section 15 of this Policy.
rbajje collects the following categories of personal data in connection with the operation of the Platform:
Full name, date of birth, gender, nationality, copies of government-issued identification documents (such as a National Identity Card or passport), and any other information provided as part of the account registration or KYC verification process.
Email address, mobile phone number, and residential address including district, division, and postal code within Bangladesh (e.g., addresses in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).
Payment method details necessary to process deposits and withdrawals, including mobile financial service account identifiers (bKash, Nagad, Rocket, Upay) and bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, or other institutions). We do not store full bank account or card numbers on our own servers — payment processing is handled by certified third-party payment providers.
Records of all deposits, withdrawals, bets placed, games played, winnings, bonuses credited or forfeited, and account balance history.
IP address, browser type and version, device type and operating system, referring URL, time zone setting, browser plug-in types, and other technical identifiers collected automatically when you access the Platform.
Information about how you interact with the Platform, including pages visited, games accessed, session duration, search queries made within the Platform, and click-path data.
Records of your communications with the rbajje support team, including live chat transcripts and emails, for quality assurance and dispute resolution purposes.
Records of any deposit limits, session limits, cooling-off periods, or self-exclusion requests applied to your account, together with any supporting communications relating to responsible gaming interventions.
rbajje collects personal data through the following means:
The table below summarises the primary purposes for which rbajje processes your personal data, together with the legal basis relied upon for each purpose:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Contract performance |
| Processing deposits and withdrawals | Identity, Financial, Transaction | Contract performance |
| Identity and age verification (KYC) | Identity, Contact | Legal obligation |
| Anti-money laundering and fraud prevention | Identity, Financial, Transaction, Technical | Legal obligation / Legitimate interests |
| Delivering customer support | Identity, Contact, Communications | Contract performance / Legitimate interests |
| Responsible gaming interventions | Identity, Transaction, Responsible Gaming | Legal obligation / Legitimate interests |
| Platform analytics and improvement | Technical, Usage | Legitimate interests |
| Sending promotional communications (where opted in) | Identity, Contact | Consent |
| Dispute resolution and legal claims | All relevant categories | Legitimate interests / Legal obligation |
rbajje does not sell your personal data to any third party. We may share your personal data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
Third-party companies acting as data processors on rbajje's behalf, including KYC and identity verification providers, IT infrastructure and hosting providers, customer support software providers, and analytics service providers. These providers are contractually prohibited from using your data for any purpose other than providing the specific service to rbajje.
Licensed payment service providers (including mobile financial services such as bKash, Nagad, and Rocket, and bank partners) required to process your deposits and withdrawals. Each payment provider is subject to their own privacy policy and applicable financial regulations.
Game studios and content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe) may receive limited technical session data necessary to deliver their games within the rbajje Platform. These providers do not receive full identity or financial data.
Where required by applicable law, a court order, or a request from a competent regulatory or law enforcement authority, rbajje may disclose personal data without prior notice to you.
In the event of a merger, acquisition, restructuring, or sale of all or part of rbajje's business, personal data held by rbajje may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.
rbajje retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. In practice, this means:
When personal data is no longer required, rbajje will securely delete or anonymise it in accordance with our internal data disposal procedures.
rbajje uses cookies and similar technologies (including web beacons and local storage) to deliver, maintain, and improve the Platform. The following categories of cookie are used:
These cookies are essential for the Platform to function. They enable core features such as user authentication (keeping you logged in during a session), security token management, and load balancing. The Platform cannot operate correctly without these cookies and they cannot be disabled.
These cookies allow the Platform to remember choices you have made (such as your preferred language or display settings) and provide enhanced personalisation features. Disabling these cookies may affect the functionality of certain Platform features.
These cookies collect information about how players interact with the Platform — for example, which pages are visited most frequently and whether players encounter error messages. This data is used in aggregate to improve the Platform's performance and user experience. rbajje uses analytics data only internally and does not share raw analytics data with third-party advertisers.
You can control non-essential cookies through your browser settings. Most modern browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Note that restricting strictly necessary cookies will impair your ability to use the Platform. Instructions for managing cookies are available in the help documentation of your browser.
Subject to applicable law and certain limited exceptions, you have the following rights in respect of your personal data held by rbajje:
To exercise any of the above rights, please contact the rbajje privacy team at [email protected]. We may require proof of identity before processing your request. We aim to respond to all rights requests within 30 calendar days. Where a request is complex or voluminous, we may extend this period by a further 60 days, notifying you of the extension in advance.
rbajje implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely secure. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, rbajje will notify affected players in accordance with applicable legal requirements.
The rbajje Platform is strictly for adults aged 18 and above. rbajje does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the Platform, please contact [email protected] immediately.
rbajje primarily processes personal data within the systems and infrastructure used to operate the Platform. Where personal data is transferred to or accessed by service providers or technology partners located outside Bangladesh, rbajje takes steps to ensure that appropriate safeguards are in place to protect that data in accordance with the principles set out in this Policy.
Such safeguards may include data processing agreements incorporating standard contractual clauses, or reliance on the adequacy of data protection standards in the recipient country. If you would like further information about international transfer safeguards applicable to your personal data, please contact us using the details in Section 15.
The rbajje Platform may contain references to third-party services (for example, game providers whose content is embedded within the Platform). This Policy applies only to personal data collected and processed by rbajje directly. rbajje is not responsible for the privacy practices of third-party game providers or other external services. We encourage you to review the privacy policies of any third-party services you interact with through the Platform.
rbajje reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or the services we offer. When we make material changes to this Policy, we will notify registered players via account notification or by email to the address associated with your account, and will update the "Last Updated" date at the top of this document.
Your continued use of the rbajje Platform following any update to this Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you must stop using the Platform and may close your account in accordance with the procedure set out in the Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to submit a privacy-related complaint, please contact the rbajje privacy team through one of the following channels:
We aim to acknowledge all privacy queries within 24 hours and to resolve them fully within 30 calendar days. Where a query is particularly complex, we will inform you of any extension to this timeline and the reason for it.
Our support team is available around the clock to answer any privacy query. You can also review our Terms & Conditions, explore our games, or visit the rbajje Casino. 18+ only. Play responsibly.
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